Was out of stock on what I ordered. Emailed and offered equivalent replacement. Very satisfied with product

It's been a solid investment at a great price. The laptop offers impressive performance, solid build quality, and the features we need for our diagnostic work. However, there is one major issue we've encountered that I think is worth mentioning.Pros:Performance: The Intel i5 10310U processor, paired with 16GB of DDR4 RAM and a 512GB NVMe SSD, delivers smooth performance for our diagnostic software and general tasks. Boot-up times are fast, and we can run multiple applications without issue, which is crucial when working on the go with truck diagnostics.Display: The 14" 1080p Full HD display provides clear and sharp visuals. It's perfect for viewing diagnostic data and making adjustments without straining your eyes. The screen is bright enough for indoor and low-light environments.Connectivity: The inclusion of Thunderbolt 3 and HDMI ports gives us excellent options for connecting to external monitors or devices when needed. This is useful for larger-scale diagnostics or when additional displays are required during troubleshooting.Build Quality: As expected from Lenovo, the Thinkpad T14 is sturdy and well-built. It feels like it can handle daily use, even in a mobile environment. It’s lightweight and portable, which makes it easy to carry between trucks or workstations.Windows 11 Pro: The laptop comes pre-installed with Windows 11 Pro, which works well for our needs. The operating system is responsive and up-to-date with the latest features, helping ensure compatibility with modern diagnostic tools.Cons:Touchpad Issue: This is the main issue we've faced. When the laptop is cold, the touchpad doesn’t work properly or at all. We’ve noticed that after the laptop warms up, it starts functioning again, but this initial failure to respond is a significant inconvenience. Since we use this for truck diagnostics, having a non-functional touchpad in the beginning is uncomfortable and disrupts the workflow. While we can use an external mouse, this doesn’t fully solve the problem, especially when we're on the move and need to rely on the built-in touchpad.Renewed Condition: Since the laptop is a renewed model, there were a few minor cosmetic imperfections, though nothing that affects its functionality. It’s still in good shape overall, but some people might be bothered by the slight signs of previous use.Overall Verdict:The Lenovo Thinkpad T14 (Gen 1) is a great choice for those looking for an affordable and reliable laptop with solid specs for business or diagnostic use, especially at the price point it offers. The performance is great, and the display and connectivity options are more than adequate for our needs. However, the touchpad issue when cold is a notable inconvenience that can interrupt our work, especially when we need to make quick adjustments on the go. If this issue were addressed, this laptop would be near perfect for our use case. Still, if you're okay with using an external mouse or don’t mind the occasional delay in touchpad responsiveness, it's a solid option.

No tuve problemas

I ordered the 14 with 512 gb of storage and 16gb of memory. I received a 14s with 1tb of storage and 16gb of memory.While it sounds like a better deal, the 14 and the 14s are 2 different models. I really didn't care about the storage, I was going to change to a 1tb in anyway. The main problem, the 14 allows you to add additional memory, the 14s the memory is soldered on the main board and is non-upgradable.If I would have found this out sooner, I would have returned the laptop as the difference between a 14 and 14s is huge. I'm using this to supplement my desktop for PLC and HMI programming, the 16gb of memory is ok. I certainly would have loved to be able to upgrade it to 24gb or 32gb of memory.Don't be like me, if you ordered a 14 and received a 14s, return that right away. Especially if you plan on upgrading the memory.

For me Lenovo makes the best laptops. The first two I owned lasted 10 years. My current laptop was an Amazon refurbished and it’s working perfectly and the price was really low.

Recibí la computadora en muy buen estado, a tiempo y perfectamente empacada. Es justo como esperaba que fuera y como se describía en la publicación. Perfectamente volvería a comprar en esta tienda mi próxima computadora.

seller shipped really fast and was in really good packaging. windows had some bloat on it but was easily fixed. windows license was authentic. only only small complaint is keyboard had some like vary small paint splatter or something on it but with a bit of rubbing it came off with no damage. other then that very clean laptop and very satisfied with purchase

If I could give a zero star rating I would, but I did receive a "laptop", so I'll give them 1 star for effort.After receiving the laptop and booting it up, I was immediately hit with a notification that there were viruses on it. To my dismay, I tried multiple times to reinstall Windows OS, but the virus persisted and I was locked out of Windows Security. Any attempt to open "Virus and Threat Protection" led to a notification that I needed to contact my IT helpdesk. Thankfully I was using a throwaway Microsoft account because I was worried something like this could happen.I soon downloaded Malwarebytes to clean up the system, but new viruses constantly popped up, even after quarantining and removing the old ones. Luckily, Malwarebytes blocked risky websites, but at the same time I was bombarded by the sheer amount of outbound attempts. I was shocked that such a large seller could allow something like this to happen.The final straw was when I noticed that my Windows OS deactivated. I was no longer to access Windows-related services and my "Windows 11 Pro" switched to "Windows 11 Enterprise". After restarting the laptop, I was unable to sign in cause it required me to have a work or school account. Essentially, Compound IT sold me a bricked laptop full of harmful viruses. Let's just say I'm never buying a refurbished laptop again.I reported them to Amazon and Microsoft, but it was sad to see that Microsoft wanted nothing to do with it. I guess being a "Microsoft Authorized Refurbisher" means nothing, and Microsoft doesn't care if you use their name to take advantage of people looking for an affordable laptop option.Do yourself a favor and just go for a new laptop. It may be a little more expensive, but peace of mind is priceless. If you still want to risk a refurbished laptop, please download Malwarebytes. At the very least you'll get a tool that will let you scan your refurbished laptop for viruses that may be lurking. It takes one bad apple to spoil the bunch, and Compound IT doesn't mind ruining it for all the legitimate refurbished sellers out there.

La computadora llegó excelentemente empaquetada, muy limpia, con muy pocos (apenas perceptibles) señales de uso. Le daría un 9/10 de estética.Mis únicas quejas sería que no hay consistencia en lo que se describe y lo que se termina recibiendo en esto de los renewed. Aquí lo que encontré:- La tapa tiene un película negra apenas perceptible pero si te fijas en la foto ahí se ve. Me imagino que la tapa original estaba muy dañada.- La descripción dice que viene con Windows 11 y trajo el 10 (instale desde 0 el 11 y agarro la licencia)- Algunos reviews muestran un modelo con lector de huellas. Mi modelo NO LO TRAJO.- Destape el equipo para ponerle más RAM y no lo pude cerrar debido a una muesca que me impidio cerrarla. Quedó una pequeña apertura molesta. (Termine devolviéndola por esto)Puntos a considerar:- El teclado está en inglés (eso era esperado), puede.- La memoria RAM esta soldada los 16 GB, tienes un slot libre para ponerle otra DDR4- La batería es grande y te da un buen tiempo (no lo he medido)- El cargador es original y parece realmente nuevo. Es de 65 W.- La pantalla si es FDH, pero no IPS. Tiene buen ángulo de visión, pero si distorsiona poco los colores con mucho ángulo.Le doy 4 estrellas porque si quería el lector de huellas que otro review mostraba.

Mi laptop no enciende quiero un remplazo no una devolución cuál es el medio de contacto ?

Hasta ahorita revisando el equipo va de maravilla , traer su cargador original de 65w carga rápida! Bateria en excelente estado! Totalmente funcional y actualizabe a Windows 11!Veremos su desarrollo con los días pero por el momento todo va muy bien!

El equipo en cuanto a hardware esta en perfectas condiciones pero en el sistema se uso una versión de Windows que no es la qie el fabricante proporciona. Si usted adquiere un equipo Lenovo Thinkpad asegurese de que tenga el sistema operativo que proporciona el soporte de Lenovo ya que tiene los Drivers correctos y los ajustes mas apropiados para que el quipo corra de la mejor forma ademas del software de Vantage. Instalarlo fue sencillo y ahora disfruto de un equipo con Windows 10 PRO con una envidiable autonomia de casi 8 horas de trabajo en ofimatica y de 6 en multimedia. Ligero, robusto y comodo, perfecto para estudiantes, profesionales o por si necesitas llevar la oficina para todos lados.Gran compra